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SunTrust Earns National Honors in Greenwich Associates Excellence Awards Small Business Program

Sep 11, 2007

SunTrust Banks, Inc. announced today that it has earned two awards for excellence in client satisfaction. The national recognition -- for providing overall banking services and cash management services to small businesses -- was awarded by Greenwich Associates as part of its Business Banking Excellence Awards Program for 2007.

"Our team of financial professionals is dedicated to meeting the needs of our clients each and everyday," said Gay Abbott, corporate executive vice president and head of SunTrust's Commercial line of business. "It's that commitment and hard work that pays off for our clients, and we're pleased to receive this recognition of our efforts by Greenwich Associates."

Of more than 600 banks considered, SunTrust is among only 22 banks that earned the national award for excellence in serving small businesses. The Excellence Awards were determined at a national and regional level. SunTrust earned national level recognition. National awards included rankings in overall customer satisfaction, branch and call center service performance, cash management service, online services performance, business banking officer performance and personal banking service.

Greenwich Associates is the leading international research-based consulting firm in institutional financial services. Greenwich's studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Greenwich, Connecticut, with additional offices in London, Toronto, and Tokyo, the firm offers over 100 research-based consulting programs to more than 250 global financial-services companies.

SunTrust Banks, Inc., headquartered in Atlanta, is one of the nation's largest banking organizations, serving a broad range of consumer, commercial, corporate and institutional clients. As of June 30, 2007, SunTrust had total assets of $180.3 billion and total deposits of $122.9 billion. The Company operates an extensive branch and ATM network throughout the high-growth Southeast and Mid-Atlantic states and a full array of technology-based, 24- hour delivery channels. The Company also serves customers in selected markets nationally. Its primary businesses include deposit, credit, trust and investment services. Through various subsidiaries the Company provides mortgage banking, insurance, brokerage, equipment leasing and capital markets services. SunTrust's Internet address is

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SOURCE: SunTrust Banks, Inc.

CONTACT: Mike McCoy of SunTrust Banks, Inc., +1-404-588-7230